Privacy Policy

1. Personal information we collect

• Account and subscription data: name, email address, login credentials (and account identifiers), subscription plan details, billing/payment status.
• Order and payment information: purchase history and transaction records (processed via our payment systems). We do not encourage storing card data on our site; payment details are handled by relevant payment providers.
• Communication data: information you provide when contacting us (e.g., email contents, support requests).
• Usage and device data: log data, IP address, browser type, pages viewed, approximate location (derived from IP), and timestamps.
• Analytics/technology: cookies and similar technologies used to operate the site and understand usage. Where used, we handle such data consistently with the purposes described below.

2. Purposes of use

We use personal information to:

• Provide and manage your subscription and access to mentorship/workshops.
• Process payments, prevent fraud, and manage subscription renewals/cancellations.
• Respond to inquiries and provide customer support.
• Improve the site and services (including analysis of usage patterns).
• Ensure security and comply with applicable legal obligations.
• Maintain and operate analytics/measurement tools and related technologies, as described in this policy.

Legal basis/citation: Act on the Protection of Personal Information (Act No. 57 of 2003).

3. How we share personal information

We may share personal information with:

• Service providers (processors): companies that help us operate the site, process payments, host data, and perform analytics. They are required to handle personal information in accordance with our instructions and applicable law.
• Legal and safety purposes: when necessary to comply with legal obligations, respond to lawful requests, or protect rights, safety, and security.

We do not sell your personal information.

4. Cookies and similar technologies

We use cookies and similar technologies for site operation, authentication, security, and analytics/measurement. You may be able to manage cookies through your browser settings. If you disable certain technologies, some features may not work properly.

We handle analytics/technology data in line with the purposes disclosed in this policy.

5. Retention

We retain personal information for as long as necessary for the purposes described in this policy, including to provide services, manage subscriptions, resolve disputes, and comply with legal requirements. When no longer needed, we take reasonable steps to delete or anonymize it.

6. Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

7. Privacy rights and requests

Under applicable Japanese law, you may have rights regarding your personal information, such as requesting disclosure, correction, suspension of use, or deletion (subject to legal conditions). To exercise rights, contact us using the details in the “Contact” section below. We may ask for identity verification to protect your rights and personal information.

Legal basis/citation: Act on the Protection of Personal Information (Act No. 57 of 2003).

8. International transfers

If personal information is processed in countries outside Japan, we take steps designed to ensure it is handled in accordance with applicable requirements and protections. Details may depend on the service providers we use.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest revision. Continued use of the site after changes means you agree to the updated policy.